• All Hayes & Harper orders will be dispatched within 2 business days of your order being received. You will receive an email with the tracking order number to let you know your order is on its way.
  • Delivery times will range between 5-7 business days from time of order for most Australian locations. Northern Territory, South Australia and Western Australia require a longer postage time, usually around 8 -14 business days.
  • We aim to provide the most affordable shipping to our customers based on their delivery location. Just enter your postcode in the shipping estimate box in the shopping cart for a quote.
  • Our shipping provider's network covers the majority of Australian homes (92% Australian coverage). Unfortunately, we are unable to ship to some regional/remote locations. If our shipping provider does not cover your zone, you will be notified once your postcode is entered into the shipping estimate box. Please contact us directly if you would like to discuss other options at customersupport@hayesandharper.com.
  • All deliveries are made by registered courier and will require a signature, unless customer's leave the comment of not signature required.
  • We are unable to deliver to a Post Office Box or Private Bag.  
  • If you live in Brisbane, Queensland – we can also organise for you to pick one up. Just drop us a email at customersupport@hayesandharper.com